Knowledgebase

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Articles

Adding a dedicated IP to your account
Login to the 'Billing & Support' section of the website at www.farbyte.com.Click 'My Products...
Views: 289

Can I change my username?
Unfortunately our system does not allow a change of username. The system uses your current...
Views: 338

Can I get a Dedicated IP Address?
Yes, Farbyte can supply you with a dedicated IP address, however you will have to pay extra for...
Views: 336

Can I upgrade my hosting package?
Yes. If there is a package of higher value you can upgrade to it without any downtime.
Views: 166

Can I use streaming video / audio?
We support progressive media streaming. You can embed it into your site using hyperlinks. We...
Views: 318

Do you support Telnet to your servers?
Unfortunately, we do not offer Telnet access as this type of access on a shared server is very...
Views: 310

How long does it take for an account to be setup?
Accounts are setup the instant your payment is processed (normally instantly). You will receive...
Views: 295

Is there an alternative support and billing contact email?
Yes. In the unusal case where Farbyte may not be contacted via the Farbyte website, you can...
Views: 324

What is CGI?
CGI stands for Common Gateway Interface. It's used to provide interactivity and turn static pages...
Views: 668

Where can I report abuse and / or spamming?
If you know of someone who is abusing our system, spamming, etc, please contact us immediately....
Views: 326

Why has Webalizer not updated for a few days?
Typically, Webalizer only updates when the server is idle or has a very light load. This is...
Views: 567